Terms of Service & Refund Policy

These Terms of Service ("Terms") govern your access to and use of the Pray2 website and services (the "Service"). By placing an order, creating an account, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

You must be at least 18 years of age, or the age of majority in your state of residence, to purchase from us.

Pray2 receives written prayers submitted by users and arranges for a representative to physically place the written prayer at the holy site selected by the user. Depending on the package purchased, you may receive photographic or video documentation and a digital certificate confirming placement.

The Service is devotional in nature. We make no representation, promise, or guarantee regarding any spiritual, religious, medical, financial, or personal outcome. No result of any kind is promised or implied.

All prices are displayed in U.S. dollars unless otherwise stated and are exclusive of any applicable taxes. Payments are processed by third-party payment processors; we do not store your full payment card details.

Placing an order constitutes an offer to purchase. Your order is accepted when payment is confirmed. We reserve the right to refuse or cancel any order and to refund amounts charged.

If you purchase the Monthly Devotion plan, you are enrolling in a recurring subscription. Your payment method will be charged automatically each month at the then-current price until you cancel. There is no minimum commitment period.

You may cancel your subscription at any time, effective at the end of the current billing period, by emailing us or contacting us via WhatsApp using the details in Section 12. Cancellation stops future charges; charges already incurred for a completed billing period are handled under Section 5.

Consistent with U.S. federal and state automatic-renewal laws (including the FTC's Restore Online Shoppers' Confidence Act and California's Automatic Renewal Law), we disclose renewal terms before purchase, obtain your affirmative consent, send an order confirmation, and provide a simple cancellation mechanism.

Cancellation before fulfillment: You may cancel any one-time order and receive a full refund at any time before your prayer has been printed and dispatched to the holy site. Refund requests submitted within 24 hours of purchase are, in practice, always before fulfillment.

After fulfillment: Once your prayer has been physically placed at the holy site, the service has been fully performed and is non-refundable, because it is a personalized, custom-performed service that cannot be resold or returned. This exclusion is expressly disclosed here before purchase, as required by U.S. consumer-protection and FTC guidance on clearly disclosed refund policies.

Service failure: If we fail to place your prayer, or if you do not receive the documentation included in your package within 30 days of purchase, you are entitled to a full refund or, at your election, re-performance of the service at no additional charge.

Subscriptions: Cancelling a subscription stops all future charges. The current billing period remains payable if the prayer for that period has already been placed; if it has not yet been placed, that period is refunded in full.

Refund method and timing: Approved refunds are issued to the original payment method within 10 business days of approval. Your bank or card issuer may require additional time to post the credit.

Duplicate or unauthorized charges: Duplicate charges and charges you did not authorize are refunded in full upon verification.

How to request a refund: Email or message us with your full name, the email address used at checkout, and the date of purchase. We respond to all refund requests within 5 business days.

Some U.S. states grant additional cancellation rights (for example, a statutory cooling-off period for certain transactions). Nothing in these Terms limits any right you have under applicable state or federal law.

Please contact us before initiating a chargeback. We will work in good faith to resolve any issue directly and promptly, which is faster than the card-network dispute process.

You retain ownership of the prayer text you submit. You grant us a limited license to print, transport, and place that text solely to perform the Service, and to photograph it in place for the purpose of delivering your documentation.

We do not publish, sell, or share the content of your prayer. You agree not to submit unlawful, hateful, threatening, or infringing content, and we may refuse and refund any submission that violates this Section.

We collect only the information required to fulfill your order: your name, email address, phone number (optional), prayer text, and payment confirmation data. We do not sell your personal information. Prayer text is treated as confidential.

To the fullest extent permitted by law, the Service is provided "as is" and "as available," without warranties of any kind, express or implied, including implied warranties of merchantability and fitness for a particular purpose. Some states do not allow the exclusion of implied warranties, so this exclusion may not apply to you.

To the fullest extent permitted by law, our total liability arising out of or relating to the Service will not exceed the amount you paid to us in the twelve months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages. Some states do not allow certain limitations, so parts of this Section may not apply to you.

These Terms are governed by the laws applicable to your transaction without regard to conflict-of-law rules. Nothing in these Terms deprives you of the protection of mandatory consumer-protection provisions of the state in which you reside, nor of your right to file a complaint with a consumer-protection agency such as the Federal Trade Commission or your state attorney general.

Questions, cancellations, and refund requests: WhatsApp +972 54-318-8288, or reach us through the contact page on this site. We reply to every message within 5 business days.

We may update these Terms from time to time. The version in effect at the moment of your purchase governs that purchase. Material changes to subscription or refund terms will be communicated to active subscribers before they take effect.